Would you like to switch from old to new? For every association, club and sports club, there comes a time when it is time to switch to a new membership management system. Taking on responsibility for such a transition can, however, seem daunting for even the strongest leader. But you no longer need to worry. We at Rubic guide you through the whole process and make sure you are safely up and running with your new system.
Rubic is a simple, user-friendly system that suits all associations, sports clubs and other clubs, event organisers and a wide range of other organisations. And if you need help or support, you can always contact our support department in Kvam in Gudbrandsdalen, or see if you can find the answer in our up-to-date and always available Zendesk.
Support in Norwegian from Gudbrandsdalen
Rubic is a digital membership system created and developed in Norway, for Norwegian users. This brings many advantages, including the opportunity to benefit from our Norwegian support department. In Kvam in Gudbrandsdalen, we have gathered a team of skilled young people who are happy to help you and answer your questions. Just send us an email and we will solve the problem for you. Between 08.00 and 16.00, you can also reach us by phone on 400 02 292.
Large, up-to-date Zendesk online
On our website, you will also find a large, up-to-date Zendesk. This is a database that serves as our online customer centre. Here we collect all our guides and explanations of how to use our system. We have divided our Zendesk into four different sections and sorted the content for you, so you do not have to search through things that are not relevant to you. The Zendesk is therefore divided into Rubic users, Rubic administrators, Rubic officials and event organisers, Rubic LagetMitt and updates.
Sign up for Rubic Kompis
In addition to these ways of getting help online, we also offer a support agreement that we call Rubic Kompis. We created this agreement precisely because so much work in associations and other organisations is done on a voluntary basis. To make the work a little easier for you, we can take on some of the most time-consuming and tedious tasks.
When we set up a Rubic Kompis agreement, we work with you to create a plan for how we will cooperate. We agree on which tasks we will carry out for you. This can be anything from advice and payment administration to reporting. When we take on responsibility for these tasks, you can spend more time on what you are passionate about. And that is actually a core value for us at Rubic, so all we can say is that Rubic Kompis is a service we are delighted to offer!