Many people are reluctant to take on the role of membership officer in sports clubs and associations. It is well known that being a membership officer comes with responsibilities that involve a lot of manual and administrative work. It is also a very important role, as every club and association depends on up-to-date member lists for licences and grants. These lists also form the basis for communication between the members and the administration.
Why are up-to-date member lists important?
Member lists are a club's or association's most important tool. They form the basis for all communication and all invoicing, as well as licences and financial support. Whether you are responsible for the members of a sports club or an association, up-to-date member lists make everyday life easier for everyone.
In short, up-to-date member lists contribute to:
effective communication
a reduced workload
satisfied members
Less administrative work
With Rubic, the membership officer gets help from the whole organisation. This makes it easier to keep information up to date and reduces the workload. If the membership officer has to do the work alone, he or she will spend more than 50% of their time just keeping the information up to date. With Rubic, all lists and registers are synchronised with the member register, so the information is automatically up to date for everyone in the administration. If you are the membership officer in a sports club, this is useful when a team manager registers a new player on the team. That person will then automatically also appear in the member register, so that he or she receives the necessary information and the opportunity to pay the membership fee.
Satisfied members
As a member of a sports club or association, it is frustrating not to receive important information because someone has registered your email address incorrectly, or because you have by mistake not been added to the member register. By the same token, it can be just as frustrating to keep receiving information after you have left an organisation. With up-to-date member lists, you ensure that everyone who should receive information does, and that everyone who shouldn't, doesn't.
Membership officer and treasurer in one and the same person?
The membership officer and the treasurer have similar, but not identical, areas of responsibility. The membership officer keeps track of the member register and may need to see who has paid and who hasn't. The treasurer will, to a greater extent, only need to see how many have paid to date. With Rubic, both can be managed easily. Many clubs, associations and organisations are too small for the membership officer and the treasurer to be two different people. With two roles in one person, there is a lot to keep track of. Regardless of whether one or two people fill these roles, Rubic can help keep the workload under control.
Effective communication with members
When you have up-to-date member registers, it is easy for the administration to communicate with the members of the club or association. This is the membership officer's responsibility, and it benefits the members and everyone in the administration. Effective communication leads to more satisfied members and reduces the workload for the administration and management.