What is included?
All Rubic customers get access to support in Norwegian at no extra cost. That means help with setup, questions about features, troubleshooting and guidance — for as long as you're a customer.
Module · for Rubic Medlem and Arrangør
Support in Norwegian
Rubic offers support in Norwegian for all customers. Fast and personal help for associations and organisations that use Rubic.
Support in Norwegian from real people
At Rubic, the support team speaks Norwegian. You don't have to explain yourself in English or wait for an answer from a call centre abroad. We're based in Lillehammer and know Norwegian sport and the voluntary sector from the inside.
How to reach us
- PhoneCall 400 02 292 between 08:00 and 16:00 on weekdays
- EmailEmail post@rubic.no with questions that can wait a little
- ZendeskCreate a support ticket directly from Rubic for quick follow-up
- Help centreFind answers to common questions in our knowledge base
From the help centre
Good to know about Support in Norwegian
Response time
Support replies to emails within one working day.
Read more in the help centre: Response time (opens in a new tab)Written enquiries are sent using the “Submit a request” form in the help centre.
Read more in the help centre (opens in a new tab)Before you get in touch
State which organisation and which part of Rubic it concerns (e.g. Rubic Admin or Rubic Portal), attach a screenshot, and give the invoice number or KID if it concerns an invoice.
Read more in the help centre: Before you get in touch (opens in a new tab)
During events
For event organisers using Rubic Arrangør, we offer extended support during the event itself. You can reach us by phone and chat — so you're never left alone with a problem on the most important day.
From the help centre
How to do it in Rubic
Step-by-step guides for Support in Norwegian, written by our support team. The articles are in Norwegian.
All help articles →See Rubic in action
Book a 30-minute walkthrough, or try it yourself for 30 days.